Terms and Conditions
At NorthWood Talent, we believe in clear, transparent terms that protect your interests while ensuring fair and professional service delivery. Our terms and conditions establish a foundation of trust and mutual understanding for all service relationships.
1. Terms Overview and Acceptance
By accessing or using the NorthWood Talent website or engaging with our HR services, you agree to be bound by these Terms and Conditions. These terms define the scope of our relationship, covering website usage, our service offerings, and the professional relationships we foster. It is essential for all users and clients to review these terms carefully.
NorthWood Talent reserves the right to review and update these terms periodically. Any changes will be effective immediately upon posting to this page, and we will endeavor to provide reasonable notification of significant amendments. Your continued use of our services or website following such updates constitutes your acceptance of the revised terms.
For any questions or clarifications regarding these terms, please contact us at info@northwoodtalent.com. This version is effective as of November 15, 2023. Previous versions, if any, are available upon request.
2. HR Services Terms and Agreements
Our HR services, including Talent Acquisition, Executive Search, Workforce Planning, HR Consulting, Payroll Services, and Onboarding Solutions, are provided under specific agreements tailored to your needs. These agreements define the exact scope of services and deliverables you can expect.
Fee Structures & Payment: Our service fees, payment terms, and billing procedures will be clearly outlined in your personalized service agreement or proposal. We are committed to transparent pricing with no hidden costs. Invoicing will adhere to the agreed-upon schedule.
Service Level Agreements (SLAs): For certain services, NorthWood Talent provides detailed SLAs outlining performance standards, response times, and key deliverables, ensuring accountability and consistent quality.
Cancellation and Termination: Procedures for the cancellation or termination of services by either party will be specified in your individual service agreement, including notice periods and any applicable fees or responsibilities upon termination.
Intellectual Property & Confidentiality: All intellectual property developed by NorthWood Talent during the course of providing services remains the property of NorthWood Talent unless otherwise explicitly agreed upon in writing. We uphold the strictest standards of confidentiality regarding client information and proprietary data, governed by non-disclosure agreements where appropriate.
3. Liability and Limitation of Damages
NorthWood Talent carries professional liability coverage to ensure responsible operation. While we strive for excellence in all our services, our liability for any claims arising from our services is limited to the fees paid for the specific service in question, to the maximum extent permitted by law, except in cases of gross negligence or willful misconduct.
- Limitation of Damages: In no event shall NorthWood Talent be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption, arising out of or in connection with these terms or our services.
- Force Majeure: NorthWood Talent shall not be held responsible for any delay or failure in performance arising from causes beyond our reasonable control, including acts of God, war, terrorism, pandemics, or governmental regulations.
- Indemnification: Clients agree to indemnify and hold harmless NorthWood Talent, its affiliates, officers, and employees from any claims arising from their use of our services or website, except where directly attributable to NorthWood Talent's gross negligence.
- Dispute Resolution & Governing Law: Any disputes arising under these terms shall be resolved through good faith negotiation. If a resolution cannot be reached, disputes will be subject to mediation or, if necessary, arbitration in Toronto, Ontario, Canada. These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.
4. Website Usage and Digital Policies
This section outlines the acceptable use of our website (northwoodtalent.com) and our digital platforms. We strive to provide a secure and informative online environment.
- Acceptable Use: Users agree to use the website only for lawful purposes and in a manner that does not infringe upon the rights of, or restrict or inhibit the use and enjoyment of this site by any third party.
- Intellectual Property: All content on this website, including text, graphics, logos, images, and software, is the property of NorthWood Talent or its content suppliers and is protected by Canadian and international copyright laws. Unauthorized reproduction or distribution is prohibited.
- Cookies & Tracking: Our website uses cookies to enhance user experience and analyze site traffic. By using our website, you consent to the use of cookies in accordance with our Privacy Policy.
- User-Generated Content: If the website allows for user-generated content (e.g., comments, forum posts), users grant NorthWood Talent a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, and publish such content. Users are solely responsible for the content they submit.
- Digital Accessibility: NorthWood Talent is committed to making its website accessible to all users. We continually work to improve the accessibility of our web content to comply with relevant standards. If you encounter any accessibility barriers, please contact us.
Questions About Our Terms?
We are dedicated to clarity and partnership. If you have any questions or require further clarification on our terms and conditions, please do not hesitate to reach out.
Contact NorthWood Talent